# Troubleshooting

## No Container Metrics

* Check that the app exposes metrics on the specified port and path
* Verify pod annotations are present and correct:

## Metrics not appearing in queries

* Verify metric names and labels in Prometheus UI
* Check if metrics endpoint is accessible:

```bash
kubectl port-forward -n <namespace> pod/<pod_name> 8080:8080 curl http://localhost:8080/metrics
```

## High Cardinality Issues

* Limit label values to avoid metric explosion
* Use recording rules for frequently queried complex metrics

{% hint style="success" %}
**Notes**

* **Metric retention**: Metrics are retained for 30 days or until the storage limit of 50GB is reached.
* **Custom metrics**: Expose your application's metrics at the
* **Support**: For assistance, open a [ticket](/guidance-for-individual/service-portal-ai/ticket.md) in the Service Portal.
  {% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cloudeka.ai/guidance-for-individual/deka-gpu/deka-gpu-metric-collection/troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.