> For the complete documentation index, see [llms.txt](https://docs.cloudeka.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloudeka.ai/guidance-for-individual/service-portal-ai/ticket/add-attachment.md).

# Add Attachment

On the Ticket page, select the ticket for which you want to view data information by pressing the ticket label in the Subject column.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf9hdZhfKTsCjWYMkpEoGg7NIkShoj1WGHDINGP_AnPWqxRdSXl_k_6Igs7uHnnk4MD92tJWSIg1O4U81biACvrTWGqP6iSGEZCJAZ_0MUGBaBBmSlr0COKrDLtKh8Gm8mMjOSzWA?key=6zEp4ERTP8D7rdDniX9O3w" alt=""><figcaption><p>Detail Ticket</p></figcaption></figure>

The Ticket Details page appears, there is some ticket data information displayed, you can attach evidence and add information to the ticket.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcEnNHKfbWcc_ZRTr9IXok0pIJq98JWz2NnM5oUbGyOnPTK4qCpWdqOtswtv7WTz4hfmj8lJflh1nDgkifxRrj4sngrk61AuaqZa4IIdZAVQLynEtRqVIAd47W_bgYBIw?key=6zEp4ERTP8D7rdDniX9O3w" alt=""><figcaption><p>Detail Ticket</p></figcaption></figure>

In the Attachment section, you can attach files to complete the ticket you created. There are several terms and conditions for files that can be uploaded:

1. The minimum image resolution has a width of 150 pixels and a height of 150 pixels and the maximum image resolution has a width of 1920 pixels and a height of 1080 pixels.
2. Only files with jpeg and png extensions can be uploaded.

The following is a guide to adding attachments to tickets that have been created in the Deka GPU Portal Service, in the Attachments section on the Ticket Details page, press the Upload Image button.

&#x20;The Add Attachment window appears, press the Select File button, and determine the file to upload.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdlL5AHr6b1_ltNoQf2svlvSU_rq3PoASzGm-105dPjBDAGT4c0VsSDa_w1MBmPCM9sbtK3j4cn5BS7C_DZhxCTTvxv0TBOK2xyu0ACG17sHoNV8UlJsSs0hgqqSWmvkNHWl7JdQg?key=6zEp4ERTP8D7rdDniX9O3w" alt=""><figcaption><p>Add Attachment Ticket</p></figcaption></figure>

If the image is already attached, press the Add button to add the attachment to the ticket.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcP2EeP6CdYdflT2uvenFaxMmnjEqu4oo_8wXxRtxJ0pnx26z_KuZMlNY7aEs-jsO69PDyd4z1reLOmsZqw8r8VoiS8uXg6puu6vIoOKeQ_kapjABmxffuqjvjMsNVGLh57ZMHQ?key=6zEp4ERTP8D7rdDniX9O3w" alt=""><figcaption><p>Add Attachment Ticket</p></figcaption></figure>
