# Attachment

**Attachment** is one of the features available in the Service Portal AI under the Ticket menu, which allows you to upload supporting evidence related to the reported issue in Word/PDF format. You can follow the steps in the sub-section [Add Attachment](/guidance-for-individual/service-portal-ai/ticket/add-attachment.md). 

<figure><img src="/files/OIyC8eBzWAqtu1dozcsk" alt=""><figcaption></figcaption></figure>

<p align="center">Attachment file</p>


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