# Resolution

Resolution is a feature in the Service Portal AI Ticket menu that displays the resolution details provided by the administrator in response to the user’s request.

<figure><img src="/files/zymIBFMfxTnWOWppwjET" alt=""><figcaption></figcaption></figure>

<p align="center">Tab resolution</p>


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# Agent Instructions
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## Querying This Documentation
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