> For the complete documentation index, see [llms.txt](https://docs.cloudeka.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloudeka.ai/guidance-for-individual/service-portal-ai/ticket/detail-ticket/resolution.md).

# Resolution

Resolution is a feature in the Service Portal AI Ticket menu that displays the resolution details provided by the administrator in response to the user’s request.

<figure><img src="/files/zymIBFMfxTnWOWppwjET" alt=""><figcaption></figcaption></figure>

<p align="center">Tab resolution</p>