Sign In

To access Service Portal AI, you must first sign in to your account. Open the Service Portal AI website at https://ai.cloudeka.id using your browser. On the Sign In page, enter the email address and password associated with your account, then click Sign In.

You will be directed to the TOTP Verification page. Enter the TOTP code that you received in your device.

Please open your MFA Authenticator app and check the TOTP verification code. Enter the code into the provided TOTP field.

After successfully signing in, the Select Project window is displayed. The window lists the projects associated with your account, including the project name, project ID, and creation date. Select the appropriate project to continue.

After selecting a project, you will be redirected to the Service Portal AI dashboard.