# Sign In

To access Service Portal AI, you must first sign in to your account. Open the Service Portal AI website at [https://ai.cloudeka.id](https://ai.cloudeka.id/) using your browser. On the Sign In page, enter the email address and password associated with your account, then click **Sign In**. 

<figure><img src="/files/XmPTMoTtM7BE0KJqIO4p" alt=""><figcaption></figcaption></figure>

You will be directed to the TOTP Verification page. Enter the TOTP code that you received in your device.

Please open your MFA Authenticator app and check the TOTP verification code. Enter the code into the provided TOTP field.

After successfully signing in, the **Select Project** window is displayed. The window lists the projects associated with your account, including the project name, project ID, and creation date. Select the appropriate project to continue.

After selecting a project, you will be redirected to the **Service Portal AI** dashboard.

<figure><img src="/files/7H5RleJ8ncAJUJdO8h5S" alt=""><figcaption></figcaption></figure>


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cloudeka.ai/guidance-for-individual/starter-guide/sign-in.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.