> For the complete documentation index, see [llms.txt](https://docs.cloudeka.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloudeka.ai/guideline-for-individual/service-portal-ai/ticket/detail-ticket/attachment.md).

# Attachment

**Attachment** is one of the features available in the Service Portal AI under the Ticket menu, which allows you to upload supporting evidence related to the reported issue in Word/PDF format. You can follow the steps in the sub-section [Add Attachment](/guideline-for-individual/service-portal-ai/ticket/add-attachment.md). 

<figure><img src="https://content.gitbook.com/content/dRGHNSPw8ps5rkLJZT3A/blobs/TGPRQIEreFhcRA1Mw30U/unknown.png" alt=""><figcaption></figcaption></figure>

<p align="center">Attachment file</p>