> For the complete documentation index, see [llms.txt](https://docs.cloudeka.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloudeka.ai/reference/how-to-troubleshooting-dns/dns-verification-steps.md).

# DNS Verification Steps

This section explains the steps that can be performed to verify DNS configuration and identify potential issues with the domain. Follow each step in sequence to help determine the DNS condition before proceeding to the next check. Check whether the domain can be resolved properly. One way to perform this check is by using the tool[ https://mxtoolbox.com/](https://mxtoolbox.com/) . Enter the domain to be checked, then click the **DNS Lookup** button to view the DNS resolution results.

<figure><img src="https://putri.box.cloudeka.id/cloudeka-assets/docs.cloudeka.ai/17reference/dnslookupp_01.png" alt=""><figcaption></figcaption></figure>