> For the complete documentation index, see [llms.txt](https://docs.cloudeka.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloudeka.ai/service-portal-ai/account-setting/change-password.md).

# Change Password

{% hint style="danger" %}
For security reasons, you are required to change your password every 90 days.
{% endhint %}

To change password inin the Service Portal Cloudeka, after you log in successfully to the Service Portal Cloudeka. Then, click on your account name and select **My Profile** button.

<figure><img src="/files/pF4c3zM9OYsA93YxlazD" alt=""><figcaption></figcaption></figure>

On the Profile page, click the Change Password button to update the password used.

<figure><img src="/files/Onas5bzBpyCJZ0Tx3zn9" alt=""><figcaption></figcaption></figure>

The Change Password window appears, containing several columns that you must fill in to be able to update the password used. If you have filled in all the columns in Your Password, click the Update button.

<figure><img src="/files/W3zuPiYghdWT18X4g9U1" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
The password must have at least 14 characters and must contain a combination of uppercase letters, lowercase letters, numbers, and special characters (e.g., !, @, #, $).
{% endhint %}

<table data-header-hidden><thead><tr><th width="192"></th><th></th></tr></thead><tbody><tr><td><strong>Column</strong></td><td><strong>Information</strong></td></tr><tr><td>Old Password</td><td>The old password used to log in to the Service Portal Cloudeka</td></tr><tr><td>New Password</td><td>The new password used to log in to the Service Portal Cloudeka</td></tr><tr><td>Confirm Password</td><td>Re-enter the new password used to log in to Service Portal Cloudeka</td></tr></tbody></table>

Click the Confirm button to continue the process of updating the newly entered password.

<figure><img src="/files/GaHkDRXrrNDJX1PMNJmM" alt=""><figcaption></figcaption></figure>

If you successfully update the password your account uses, you will receive a notification " Password has been successfully updated” that the password has been successfully updated. Automatically, you will be directed to the Sign In page to re-login to the Service Portal Cloudeka page.