Configure Enterprise SSO
Enterprise SSO allows organizations to authenticate users using their organization account, enabling users to sign in to the Service Portal Cloudeka without using separate Cloudeka credentials. Once Enterprise SSO is configured, users can sign in through the Sign In with Enterprise SSO option on the Sign In page.
Only Useradmin accounts with the Creator role can access and configure the Enterprise SSO menu.
If you are unsure about your current role, refer to the Detail User page.
Enterprise SSO currently supports Google as the Identity Provider (IdP).
To configure Enterprise SSO for your organization, complete the following steps.
On the top navigation bar, click Organization, then select SSO.
Enable the Enable SSO for Organization option and configure or update the Enterprise SSO settings as required.
Identity Provider (IdP) Type
The identity provider used for Enterprise SSO authentication.
Client ID
The client identifier generated by the identity provider.
Corporate Domain
The organization's domain associated with Enterprise SSO.
Client Secret
The client secret generated by the identity provider.
Metadata URL (Optional)
The metadata endpoint used for identity provider configuration.
Callback / Redirect URI
The redirect URI that must be registered in the identity provider configuration.
Click the Save Configuration button to save the Enterprise SSO configuration.
After the configuration is successfully saved, users within the organization can sign in to the Service Portal Cloudeka using the Sign In with Enterprise SSO option.
Before users can sign in using Enterprise SSO, the feature must first be configured by a User Admin with the Creator role.
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