Sign In using Enterprise SSO

Enterprise SSO allows users to sign in to the Service Portal Cloudeka using their organization's identity provider without creating a separate Cloudeka password.

Before signing in using Enterprise SSO, make sure your organization's Enterprise SSO has already been configured.

Enterprise SSO must be configured by a Useradmin with the Creator role before organization members can sign in using Enterprise SSO. For configuration steps, refer to the Configure Enterprise SSO page.

Enterprise SSO currently supports Google as the Identity Provider (IdP).

On the Sign In page, click the Sign In with Enterprise SSO button.

The Enterprise SSO dialog will appear. Enter your corporate email address, then click the Continue button.

After clicking the Continue button, complete the authentication process by following the instructions displayed by your organization's identity provider. Once the authentication is successful, you will be redirected back to the Service Portal Cloudeka.

If this is your first time signing in, review the Terms and Conditions and Privacy Policy. Select I have read and agree to the Terms and Conditions and I have read and agree to the Privacy Policy, then click Accept & Continue to proceed to the Service Portal Cloudeka. You can also review the End-User License Agreement before continuing.

This section will appear if your project type is Enterprise.

Once you have accepted the Terms and Conditions and Privacy Policy, the Multi-Factor Authentication Required window will appear. Click Activate Multi-Factor Authentication to begin the MFA setup.

Complete the Multi-Factor Authentication (MFA) setup by following the instructions displayed by your organization's identity provider. Once the verification is successful, you will be redirected back to the Service Portal Cloudeka Dashboard.