> For the complete documentation index, see [llms.txt](https://docs.cloudeka.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloudeka.ai/service-portal-ai/starter-guide/top-up.md).

# Top Up

On the Balance page, enter the top-up amount. Ensure that the entered amount meets the Minimum Top-Up requirement displayed in the Summary window.

{% hint style="warning" %}
The system will display a red alert notification if the entered top-up amount is insufficient. Users must increase the nominal balance to meet the required minimum amount in order to proceed.
{% endhint %}

<figure><img src="/files/yniXFCaEyqi9gvBDlpjh" alt=""><figcaption></figcaption></figure>

Select the payment method in the "Choose Payment" section, then click the "Next" button to proceed with the payment process.

<figure><img src="/files/nT8FInf3BpXv8vcdZ24n" alt=""><figcaption></figcaption></figure>

Select the preferred payment method to proceed with the transaction.

<figure><img src="/files/qyCJDHm0Miy96uAKeh0r" alt=""><figcaption></figcaption></figure>

After selecting the payment method, click the **Next** button to continue.

<figure><img src="/files/OEb0rTqkGGMIRGc6Sv9L" alt=""><figcaption></figcaption></figure>

Follow each instruction displayed on your computer screen. If the payment is successful, you will also receive a payment receipt via email.

<figure><img src="/files/mtMpjdyy8H0dLSZnkmR1" alt=""><figcaption></figcaption></figure>
