# Attachment

**Attachment** is one of the features available in the Service Portal AI under the Ticket menu, which allows you to upload supporting evidence related to the reported issue in Word/PDF format. You can follow the steps in the sub-section [Add Attachment](/service-portal-ai/ticket/add-attachment.md). 

<figure><img src="/files/OIyC8eBzWAqtu1dozcsk" alt=""><figcaption></figcaption></figure>

<p align="center">Attachment file</p>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cloudeka.ai/service-portal-ai/ticket/detail-ticket/attachment.md?ask=<question>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.