# Discussion with Team Support Cloudeka

On the **Ticket** page, select the ticket for which you want to view data information by clicking the ticket label in the **Subject** column.

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On the **Ticket Details** page, you can send a message to the Cloudeka Support Team and upload files related to the issue you are experiencing while using the Service Portal AI. Press the **Submit** button to send.

<figure><img src="/files/Y436jNZCsURxrex3P1E8" alt=""><figcaption></figcaption></figure>

A notification will appear *"Comment has been successfully submitted!".* You can then wait for a response from the team to resolve the issue you are currently facing.

<figure><img src="/files/K8pl2KKsGPoDu62QbG3G" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cloudeka.ai/service-portal-ai/ticket/discussion-with-team-support-cloudeka.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.