> For the complete documentation index, see [llms.txt](https://docs.cloudeka.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloudeka.ai/service-portal-ai/ticket/discussion-with-team-support-cloudeka.md).

# Discussion with Team Support Cloudeka

On the **Discussion** section of the **Ticket Details** page, enter your comments or additional information in the discussion field.

<figure><img src="https://2882153758-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fi9YWb69HFXLHYlXffReU%2Fuploads%2Fgit-blob-447d6282541954afa4fd860552d0d75059a0a78d%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>

Upload the file you want to attach using the **File input** field. After the file is uploaded successfully, it will appear in the **List Files** section.

<figure><img src="https://2882153758-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fi9YWb69HFXLHYlXffReU%2Fuploads%2Fgit-blob-c785dfa4b8698ec05c715f3d1ef710c6aec008b8%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>

Click **Submit** to post the discussion and upload the attached file to the ticket.

<figure><img src="https://2882153758-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fi9YWb69HFXLHYlXffReU%2Fuploads%2Fgit-blob-b1cb4d27613f8f284295018c97698066df611259%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>

The submitted discussion is displayed in the discussion history. If an attachment is included, the uploaded file is also displayed and can be downloaded from the discussion.

<figure><img src="https://2882153758-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fi9YWb69HFXLHYlXffReU%2Fuploads%2Fgit-blob-9f55311cf1ac88c4534af49e9eceae8ee6ed8ea2%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>