# Troubleshooting

## No Container Metrics

* Check that the app exposes metrics on the specified port and path
* Verify pod annotations are present and correct:

## Metrics not appearing in queries

* Verify metric names and labels in Prometheus UI
* Check if metrics endpoint is accessible:

```bash
kubectl port-forward -n <namespace> pod/<pod_name> 8080:8080 curl http://localhost:8080/metrics
```

## High Cardinality Issues

* Limit label values to avoid metric explosion
* Use recording rules for frequently queried complex metrics

{% hint style="success" %}
**Notes**

* **Metric retention**: Metrics are retained for 30 days or until the storage limit of 50GB is reached.
* **Custom metrics**: Expose your application's metrics at the
* **Support**: For assistance, open a [ticket](https://docs.cloudeka.ai/service-portal-ai/ticket) in the Service Portal.
  {% endhint %}