Reset Password

The Reset Password feature in the OpenVPN User section is used to update the password of an existing account. This ensures that user credentials remain secure and can be refreshed whenever required. The following are the steps to Reset Password from the Service Portal AI:

  • From the VPN List Table, click More and select Configuration on the VPN that will be managed.

  • On the configuration page, go to the OpenVPN tab.

  • Scroll down to the OpenVPN User section. In the Action column of the selected user, click More and select Reset Password

  • In the Reset Password dialog box, enter the new password and confirm it. Click Submit to apply the changes.

  • Click Close button to cancel or if you do not wish to proceed.

  • If you proceed with submitting, a notification will appear "User has been successfully updated."

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