# Sign Up

To access the Service Portal AI, you must first have an account. You need to register once by visiting the Service Portal AI at the following link[ https://ai.cloudeka.id](https://ai.cloudeka.id) in your browser, then the "Sign In Now!" page will be displayed. Click the "Sign Up" button.

<figure><img src="/files/7jWve29THwCyfBPVGzKP" alt=""><figcaption></figcaption></figure>

Since you are registering through the Sign In page of the Service Portal AI, the account created will automatically be of the SME type for personal use. However, if you require an account for business or an organization with legal entity status, you can contact the Lintasarta Sales Team. On the Sign Up page, fill in several fields, including Full Name, Email Address, Password, and Phone Number. Finally, input the code displayed in the reCAPTCHA field.

<figure><img src="/files/cuJ9nYFaJw7HMXennz6H" alt=""><figcaption></figcaption></figure>

At the bottom of the form, there are links to the "Terms of Service" and "Privacy Policy," which you must agree to as a user.&#x20;

<figure><img src="/files/SpSm7IbstspLspFg7FNB" alt=""><figcaption></figcaption></figure>

First, you can click the "Terms of Service" link. This link displays a "Terms & Conditions" window, where you need to read and understand the rules and conditions you must comply with as a user when using Lintasarta services. The checkbox will be automatically checked once you have read the "Terms & Conditions." Click the "Accept" button to agree to the "Terms & Conditions" provided by Lintasarta.

<figure><img src="/files/HiSvBV4v7UMYadlcP330" alt=""><figcaption></figcaption></figure>

After agreeing to the "Terms & Conditions" provided by Lintasarta, you can click the "Privacy Policy" link. This link displays the "Privacy Policy" window, where you must read and understand how Lintasarta collects, stores, uses, and protects your personal data as a Lintasarta service user. The checkbox will be automatically checked once you have read the "Privacy Policy." Click the "Accept" button to agree to the "Privacy Policy" explained by Lintasarta.

<figure><img src="/files/NtV8Kwv3p3WRhFd0pGfP" alt=""><figcaption></figcaption></figure>

Click the "Sign Up" button to continue the account registration process.

<figure><img src="/files/H0TbhIi5kVBrbaubzyXa" alt=""><figcaption></figcaption></figure>

If the registration is successful, a "Congratulations" window will appear. You need to check the email you registered with Service Portal AI.

<figure><img src="/files/i2whZM1xeOYuO4XH5sak" alt=""><figcaption></figcaption></figure>

To verify your email, click the "Verify Your Email Address" button and follow the next steps. However, if the "Verify Your Email Address" button is not functional, you can use the available link by clicking it or copying it into your browser.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfd9qXolcqbMxfmR-MxiX2-3663MR2EqkdQ6oihXZm_KcNvCaHBM2iLKFrs2mdPiQzGRkcyt7OEyFD-9ATWzWzfQO0q2u_R5MG_4CfKxg-bOKQZ9PXCped4dPz0IZ7qCTQ4_nCj1A?key=gaxZA46fxTtPmci_iDkvY-35" alt=""><figcaption></figcaption></figure>

On the Service Portal AI Sign In page. Enter your registered email address and password for the Service Portal AI. Input the code in the reCAPTCHA field, then click the Sign In button.

<figure><img src="/files/DLE3AueZ9UIGHljQi5yk" alt=""><figcaption></figcaption></figure>

Once you have successfully logged in, since you are a new user who does not yet have an organization or registered project in the Service Portal AI, the first page displayed is the "Create Organization" page. You are required to fill in several fields. After completing all the fields on the "Create Organization" page, click the "Create" button to proceed to the project creation stage.

<figure><img src="/files/EnjiqjYG0DSYsZoe2GY9" alt=""><figcaption></figcaption></figure>

After you Create Organization, a window for Multi-Factor Authentication Required activation will appear. Click the **Active Multi-Factor Authentication**.

<figure><img src="/files/v5uDYwi04WvkHRoTAC2O" alt=""><figcaption></figcaption></figure>

The Confirm Password window will then be displayed, enter your current password and click the Confirm button to proceed with the MFA activation.

<figure><img src="/files/6EO11GUIzmdokkVNlazV" alt=""><figcaption></figcaption></figure>

In the next step, you can download an authentication app on your smartphone. This guide only demonstrates the use of Google Authenticator and Microsoft Authenticator. For Android smartphone users, here are the links for [Google Authenticator](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2) and [Microsoft Authenticator](https://play.google.com/store/apps/details?id=com.azure.authenticator). For iOS smartphone users, here are the links for [Google Authenticator](https://apps.apple.com/us/app/google-authenticator/id388497605) and [Microsoft Authenticator](https://apps.apple.com/us/app/microsoft-authenticator/id983156458).

<figure><img src="/files/VPoNOVbMipnYnLPft1Ne" alt=""><figcaption></figcaption></figure>

You can see the projects you have added in your organization in the Service Portal AI still with **Status Cluster "Pending"** wait a few moments for the email **Status Cluster** "**Ready**".

{% hint style="info" %}
A project has been automatically created based on your organization. The name is auto-generated with a unique identifier to prevent duplication and is available in the dashboard.
{% endhint %}

{% hint style="success" %}
The cluster status will change from “Pending” to “Ready” approximately 15 minutes after the project has been created.
{% endhint %}

<figure><img src="/files/eMO8M0gEjgWFzRV268w5" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cloudeka.ai/starter-guide/sign-up.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.