Sign Up
To access the Service Portal AI, you must first have an account. You need to register once by visiting the Service Portal AI at the following link https://ai.cloudeka.id in your browser, then the "Sign In Now!" page will be displayed. Click the "Sign Up" button
Since you are registering through the Sign In page of the Cloudeka Portal Service, the account created will automatically be of the SME type for personal use. However, if you require an account for business or an organization with legal entity status, you can contact the Lintasarta Sales Team. On the Sign Up page, fill in several fields, including Full Name, Email Address, Password, and Phone Number. Check the "I’m not a robot" box.
Full Name
The full name of the prospective user.
Email Address
The email address that will be registered to use the Service Portal AI.
Password
Must be at least 14 characters long and include a combination of uppercase, lowercase letters, numbers, and at least one symbol. If the created password does not meet these requirements, a warning will appear, e.g., "must include a symbol."
Phone Number
The phone number of the user who will be registered.
At the bottom of the form, there are links to the "Terms of Service" and "Privacy Policy," which you must agree to as a user.
First, you can click the "Terms of Service" link. This link displays a "Terms & Conditions" window, where you need to read and understand the rules and conditions you must comply with as a user when using Lintasarta services. The checkbox will be automatically checked once you have read the "Terms & Conditions." Click the "Accept" button to agree to the "Terms & Conditions" provided by Lintasarta.
After agreeing to the "Terms & Conditions" provided by Lintasarta, you can click the "Privacy Policy" link. This link displays the "Privacy Policy" window, where you must read and understand how Lintasarta collects, stores, uses, and protects your personal data as a Lintasarta service user. The checkbox will be automatically checked once you have read the "Privacy Policy." Click the "Accept" button to agree to the "Privacy Policy" explained by Lintasarta.
Click the "Sign Up" button to continue the account registration process.
If the registration is successful, a "Congratulations" window will appear. You need to check the email you registered with Service Portal AI.
To verify your email, click the "Verify Your Email Address" button and follow the next steps. However, if the "Verify Your Email Address" button is not functional, you can use the available link by clicking it or copying it into your browser.
You will be automatically redirected to the Service Portal AI Sign In page. Enter your registered email address and password for the Service Portal AI. Check the "I’m not a robot" box for verification and click the "Sign In" button.
Once you have successfully logged in, since you are a new user who does not yet have an organization or registered project in the Service Portal AI, the first page displayed is the "Create Organization" page. You are required to fill in several fields. After completing all the fields on the "Create Organization" page, click the "Create" button to proceed to the project creation stage.
Name of Organization
The official name of the organization that will use the Service Portal AI.
Address
The official address used by the organization utilizing the Service Portal AI.
Country
The country where the organization using the Service Portal AI is located.
Description
A brief description of the organization using the Service Portal AI.
Business Phone Number
The business phone number used by the organization utilizing the Service Portal AI.
City/Region*/ZIP*
The city, region, and postal code where the organization using the Service Portal AI is located.
Select Sales
The sales representative who recommended the use of the Service Portal AI.
After adding an organization, you will be directed to the "Create New Project" page to add a project that will use the Service Portal AI. You are required to fill in several fields. After completing all the fields on the "Create New Project" page, click the "Create" button to proceed to the Service Portal AI page.
Project Name
The name of the project to be used within the organization.
Description Project
A brief description of the project to be created.
Business VAT ID
The value-added tax (VAT) identification number used for tax purposes.
Business VAT Name
The name of the taxpayer.
Business VAT Address
The taxpayer's address.
After you Create Project, a window for Multi-Factor Authentication Required activation will appear. Click the Active Multi-Factor Authentication.
The Confirm Password window will then be displayed, enter your current password and click the Confirm button to proceed with the MFA activation.
In the next step, you can download an authentication app on your smartphone. This guide only demonstrates the use of Google Authenticator and Microsoft Authenticator. For Android smartphone users, here are the links for Google Authenticator and Microsoft Authenticator. For iOS smartphone users, here are the links for Google Authenticator and Microsoft Authenticator.
You can see the projects you have added in your organization in the Service Portal AI still with Status Cluster "Pending" wait a few moments for the email Status Cluster "Ready".
The cluster status will change from “Pending” to “Ready” approximately 15 minutes after the project has been created.
Last updated