How to Update Your Service Package

You have the flexibility to modify your purchased service package at any time, whether immediately after purchase or later. This allows you to scale your resources up (upgrade) or down (downgrade) to meet your changing needs. The resources that can be adjusted include your CPU and RAM package, GPU type and quantity, Storage capacity, and the number of Floating IPs.

To begin the modification process, please navigate to the Balance menu. In the “Your Package” section, you will find your active service package. Click the “Change” button associated with that package to start editing its configuration.

You will then be directed to the package configuration page, where you can adjust your resources. As an example of this process, let’s consider a package that is initially configured as a “2xlarge” type, with two units of the L40S GPU, one unit of the MIG H100 20GB, two Floating IPs, and 100Gi of NVME C1 storage. In this guide, we will modify this package to a “4xlarge” type, reduce the L40S GPU to one unit, remove the MIG H100, set the Floating IP count to one, and change the storage to 150Gi of NVME C2. After making all the desired changes, click the Next button.

You will be directed to a Summary page that outlines your new package configuration. Please review these details carefully to ensure they are correct. Before proceeding, you must read and agree to the terms of service by checking the boxes for “I confirm I have read and agree to the subscription agreement” and “I confirm that I understand the scope of work provided by Deka GPU services”. Once you have done this, click the Submit button to finalize the changes.

After submission, a "Package has been successfully submitted" notification will appear, and you will be redirected to a confirmation page. This page will display a message informing you of the next step regarding payment adjustments. Following this, click the Back to Home button to return to your Balance page, where the updated package is now listed.

The financial implications of your changes depend on whether you have upgraded or downgraded. If the modification is an upgrade that increases the total cost, you will be required to make an additional payment to meet the new minimum top-up value, as explained in the Top-Up guide. Conversely, if the change is a downgrade that reduces the cost, any existing balance in your account is non-refundable. However, the required minimum top-up amount for future payments will be lowered to reflect your new, less expensive package. For instance, a downgrade could reduce the minimum top-up from approximately IDR 15,000,000 to IDR 6,198,960 for the subsequent billing cycle.