# Top-Up

{% hint style="info" %}
When you top up your balance to use the Service Portal Deka GPU, you will be charged an 11% tax based on the amount paid.
{% endhint %}

{% hint style="danger" %}
You need to make sure to top up at least 24 hour after you got package, or you will be suspend
{% endhint %}

{% hint style="success" %}
While your cluster is in the Running state, a resource fee of Rp1.000,00 will be charged to you.
{% endhint %}

Top-Up is one of the features available on the Balance page and is used to add funds to your account in the Service Portal AI for Prepaid project types. To begin, navigate to the Balance page. Here you will find the input field to add funds to your account. Enter the desired top-up amount, making sure it meets the Minimum Top-Up requirement for your package.&#x20;

{% hint style="success" %}
If you are unsure of the minimum amount, you can quickly check it by entering the value 1, choose random a payment method and pressing Enter; a message will appear informing you of the required minimum.
{% endhint %}

<figure><img src="/files/vRkvdbEpTaAK1XV1JM56" alt=""><figcaption></figcaption></figure>

Next, proceed to the Choose Payment section to select how you would like to pay. You can choose from several options, including Mandiri VA, Mastercard Credit Card, Bersama VA, BRI VA, Shopeepay QR, Permata VA, BNI VA, Danamon VA, and CIMB Niaga VA. Once you have selected your preferred method, click the Next button to continue to the payment screen.

<figure><img src="/files/c2SMaYAtSovYhnYKmnCY" alt=""><figcaption></figcaption></figure>

Select the preferred payment method to proceed with the transaction.

<figure><img src="/files/svgPJ4t8qTcjAPghexN1" alt=""><figcaption></figcaption></figure>

After selecting the payment method, click the **Next** button to continue.

<figure><img src="/files/GTYTKEwG5r88XF2nOkky" alt=""><figcaption></figcaption></figure>

Follow each instruction displayed on your computer screen. If the payment is successful, you will also receive a payment receipt via email.

<figure><img src="/files/S4LTHWJV4mjzH1Jt1JyX" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cloudeka.ai/service-portal-ai/balance/project-type-sme/top-up.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
