# detail The cldkctl ticket detail command retrieves a comprehensive view of a specific ticket in your project. It displays all essential information such as ticket details, attachments, worklogs, resolutions, and discussion comments. This command is useful for reviewing ticket progress, communication history, and uploaded files related to a specific issue. ## Usage ``` cldkctl ticket detail [id] [flags] ``` ## Steps Follow the steps below to run and view the result of this command: 1. Identify the Ticket ID of the ticket you want to view. Refer to the Ticket List section to view all available Ticket IDs. 2. Run the following command to retrieve full details of that specific ticket: ``` cldkctl ticket detail ``` Replace `` with the actual ID. 3. The command will return detailed sections that include ticket metadata, comments, attachments, and resolutions.
| **Discussion Comments Section** | | | ------------------------------- | ------------------------------------------------------------------------ | | User | The user or system role that posted the comment. | | Comment | The text content of the comment. | | Attachment | Files uploaded with the comment, if any. | | Created At | Timestamp when the comment was added. | | Ticket Detail Section | | | ID | Unique identifier of the ticket. | | Ticket Number | Numeric reference number for the ticket. | | Subject | The main topic or title of the ticket. | | Description | Details or purpose of the ticket creation. | | Priority | Indicates the urgency level (e.g., Minor, Critical). | | Project | The project to which the ticket belongs. | | Request Type | Type of request (e.g., Information Request, Problem Report). | | Site | Location or site where the issue occurred. | | Created Date | Timestamp of ticket creation. | | Rating | Rating score for resolved tickets. | | Status | Current ticket status (e.g., Closed, Open, In Progress). | | **Ticket Attachments Section** | | | File Attachment | File name of the uploaded attachment. | | Created At | Timestamp when the file was uploaded. | | Ticket Worklogs Section | | | Owner | The user who performed the work. | | Time Taken | Duration spent on the task. | | Start Time/ End Time | Start and end timestamps of the work. | | Type | Category of the task performed. | | Description | Additional details of the work performed. | | **Ticket Resolution Section** | | | Submitted On | Date and time the resolution was recorded. | | Submitted By | Source or platform used to submit the resolution (e.g., Service Portal). | | Content | Summary of the resolution. | | Attachments | Files related to the resolution process. | ## Flags {% hint style="info" %} This command supports [global flags.](/cloudeka-api-list/global-flags.md) Refer to the Global Flags section for details. {% endhint %} | Flag | Description | | ---------- | -------------------------------------- | | -h, --help | Help for the ticket detail subcommand. | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.cloudeka.ai/cloudeka-api-list/command-reference/cldkctl-ticket/detail.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.