Page cover

list

The cldkctl ticket list command displays all tickets that have been created within your current project. This command allows you to view ticket details such as subject, priority, project, request type, site, creation date, and current status

Usage

cldkctl ticket list [flags]

Aliases

list, ls

Steps

Follow the steps below to run and view the result of this command:

  1. To view all tickets in your project, run:

./cldkctl ticket list

This command retrieves all tickets associated with your current project and displays them in a table format.

  1. To list tickets based on their request type, use the --request_type flag:

./cldkctl ticket list --request_type 
  1. You can filter tickets by their status using the --status flag:

./cldkctl ticket list --status 
  1. If there are many tickets, you can control how many are shown per page.

Column
Description

ID

Unique identifier for each ticket.

Ticket ID

The numeric reference number of the ticket.

Subject

The title or summary of the issue or request.

Priority

The urgency level of the ticket (e.g., Minor, Critical).

Project

The project associated with the ticket.

Request Type

The type of ticket (Information Request or Problem Report).

Site

The location or system where the issue occurred.

Created Date

The date and time the ticket was created.

Rating

User rating score for the resolved ticket (if any).

Status

The current ticket status (e.g., Open, Closed, Resolved).

Flags

This command supports global flags. Refer to the Global Flags section for details

Flag
Description

-h, --help

Help for the ticket list subcommand.

-l, --limit string

Number of items per page (default is 10).

-p, --page string

Page number for pagination (default is 1).

-t, --request_type

Specify request type ID (1: Information Request, 2: Problem Report).

-s, --status string

Specify status ID (1: Assigned, 2: Close, 3: In Progress, 4: On Hold, 5: Open, 6: Rejected, 12: Resolved, 13: Cancelled).

Last updated