Deka GPU Documentations
  • Starter Guide
    • Introduction
    • Sign Up
    • Choose a Package
    • Top Up
    • Create a Virtual Machine
    • Download kubeconfig
    • Create a Deka LLM
    • Create a Deka Notebook
    • Conclusion
  • Service Portal
    • Introduction
    • Sign Up
    • Sign In
    • Sign Out
    • Forgot Password
    • Account Setting
      • Using MFA Google Authenticator
      • Using MFA Microsoft Authenticator
    • Project
      • Add Project
      • Delete Project
    • List Roles
    • Broadcast
    • Audit Log
    • Voucher
    • Security
      • AI Security AI Infrastructure Layer
      • AI Security AI Application Layer
    • Ticket
      • Create Ticket
      • Detail Ticket
    • Billing
      • Daily Cost Estimated
      • Monthly Cost
      • Invoice
      • Summary Monthly
    • Balance
      • Project Type: SME
        • GPU Merdeka
        • Choose Package
        • Top-Up
      • Project Type: Enterprise
      • History Balance
        • Balance
        • Transaction
      • Custom Resource Definition
  • Deka GPU
    • Deka GPU: Kubernetes
      • Introduction
      • GPU Type
      • Dashboard
        • Check Status Kubernetes
        • Download Kube Config
        • Access Console
      • Workloads
        • Pods
          • Create New Pod
          • Access Console
          • Configuration Pod
          • Delete Pod
          • How to Create a New Pod use CLI
        • Deployments
          • Create New Deployment
          • Configuring Deployment
          • Delete of a Deployment
          • How to Create a New Deployment use CLI
        • DaemonSets
          • Create a New DaemonSet
          • Configuring a DaemonSet
          • Delete DaemonSet
      • Services
      • Storages
        • Storage Class
        • Persistent Volume Claims
          • Create a New Persistent Volume Claim
          • How to Create a New Persistent Volume Claim use CLI
    • Deka GPU: VMs
      • Operating System
      • GPU Type
      • Machine Type
      • Namespace Type
      • Storage Class
      • How to Create a Virtual Machine on Service Portal
      • How to Manually Create a Virtual Machine
        • Download Kube Config
        • Running Kube Config
        • Configuration file dv.yaml
        • Configuration file vm.yaml
        • Configuration file svc.yaml
      • Feature Overview of Virtual Machine
        • Detail a Virtual Machine
        • Open Console
        • Turn Off a VM Instance
        • Turn On a VM Instance
        • Restart a Virtual Machine
        • How to Access Console
        • Show YAML File
      • Delete a Virtual Machine
    • Deka GPU: Registry
      • Create Registry
      • Quota
      • Detail Registry
        • Summary
        • Repository
        • Logs
        • Labels
        • Tag Immutability
        • Member
        • Resize Storage Registry
      • Delete Registry
    • Deka GPU: Security
      • Deka Guard
        • Introduction
        • Create Guard to Deny All Ingress
        • Create Guard to Allow Ingress
        • Create Guard to Allow Ingress with port
        • Create Guard to Allow Ingress with IP/CIDR
        • Create Guard to Deny All Egress
        • Create Guard to Allow Egress
        • Create guard to Allow Egress with Port
        • Create Guard to Allow Egress with IP/CIDR
    • Deka GPU: Service
      • Ingress
        • Install Ingress nginx
        • Install Cert Manager
        • Create Cluster Issuer
        • Create Ingress with TLS
    • Deka GPU: Autoscaling
      • Basic Autoscaling
    • Deka GPU: Network
      • Deka VPC
    • Deka GPU: MLOps
      • Introduction
      • Notebook
      • Tensorboards
      • Volumes
      • Endpoints
        • Create Endpoint
        • Delete Endpoint
      • Experiments (AutoML)
        • Create Experiments (AutoML)
        • Create Experiments (AutoML) using Python SDK
        • Get Experiments Results
      • Experiments (KFP)
        • Create Experiment
      • Pipelines
      • Runs
        • Create Run
        • Delete Active Run
      • Recurring Runs
        • Create Recurring Run
        • Delete Recurring Runs
        • Home
      • Artifacts
      • Executions
      • Manage Contributors
  • Deka LLM
    • Introduction
    • Check Project Type
    • Create a New LLM
    • Detail Deka LLM
      • Overview Tab
      • Keys Tab
        • Create a New Key
        • Detail a Key
        • Edit a Key
        • Get a Secret Key
        • Delete a Key
      • Usage Tab
      • Top Up Coin
    • API Deka LLM
      • Model Management
      • Completions
      • Embedding
    • Delete Deka LLM
    • How to Create Simple Prompt with Deka LLM
      • Create Deka LLM
      • Get URL API Deka LLM
      • Get Secret Key
      • Access API Deka LLM using Postman
      • Get Model
      • Post Chat Completions
  • Deka Notebook
    • Introduction
    • Namespace Type
    • Create a New Notebook
    • Detail Deka Notebook
      • Configuration Deka Notebook
      • Start Deka Notebook Service
      • Stop Deka Notebook Service
      • Get Token
      • Login Deka Notebook
      • Logout Deka Notebook
    • Delete Deka Notebook
  • Reference
    • How to use kubeconfig on Linux
    • How to use kubeconfig on Windows
    • Kubernetes Commands for Enhancing Security
    • How to add GPU in Kubernetes
    • How to Add GPU in VM
      • Download kubeconfig
      • Install kubectl
      • Add GPU
      • Install Driver NVIDIA
    • RAPIDS
      • How to Setup RAPIDS
      • How to make Custom Image
    • How to push image with Docker
    • Deployment LLaMA 3.1 70B with VLLM on Kubernetes
      • Getting the Hugging Face API Key
      • Requesting Access to the LLaMA Model
      • Connect Kubernetes on Computer
      • Create Namespace
      • Create PersistentVolumeClaim (PVC)
      • Create Secret for Hugging Face Token
      • Create Deployment
      • Create Service
      • Verify Deployment
      • Accessing the LLaMA Service
      • Troubleshooting
    • How to Get an API Key on NGC
    • Deployment LLM with Deka GPU + NIM
    • How to Upload and Download on FTP Web
  • Troubleshooting
    • Reinstall Driver NVIDIA on Linux
    • NVIDIA Driver Not Detected After Upgrade Kernel
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  1. Service Portal

Ticket

PreviousAI Security AI Application LayerNextCreate Ticket

Last updated 4 months ago

Ticket is one of the menus in the Services Portal Deka GPU for creating tickets that can be used to report problems and request information. To go to the Ticket page on the Services Portal Deka GPU, select the Ticket menu.

Ticket Page

On the Ticket page there are several features including the following:

  1. Create Ticket button, used to create a new ticket that will be accepted by the Services Portal Deka GPU system.

  2. Select Project, used to select the project related to the ticket to be created, making it easier for the Cloudeka Team to identify reported problems.

  3. Select Request Type, used to determine the type of request to report to the Cloudeka Team. Currently the types available are Information Request and Problem Report.

  4. Select Status, used for the current status of tickets that customers have created to Services Portal Deka GPU .

  5. Tabel Ticket, displays a list of tickets that have been created. The following is an explanation of the table of available tickets.

Description

Ticket Number

Displays the unique number assigned to each ticket a customer creates to Service Portal Deka GPU.

Subject

Displays the title of the request that the customer reported to the Services Portal Deka GPU.

Project

Displays the name of the project associated with the ticket created to the Services Portal Deka GPU.

Request Type

Displays the type of request reported to the Services Portal Deka GPU. Currently there are two types of tickets, namely, Information Request and Problem Report.

Site

Displays the location associated with the ticket.

Created Date

Displays the current time ticket created to the Services Portal Deka GPU .

Status

Displays the current state of customer-generated tickets to Services Portal Deka GPU.

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